Wednesday, February 8, 2012

RemoteApp Icons missing from RDWeb

I had this issue recently, where the icons were missing from the RDWeb login page.

Amongst other things the main change to the configuration was a re-IP addressing of my network to place it behind a firewall.

Whilst, most things are achieved through name resolution, I was getting an Error logged in the Application Event log pointing to the OLD IP address of

After checking the configuration, removing/adding settings in the Remote Desktop console, I realised this must be a hard-coded value somewhere.

As it turns out I had committed the unforgivable offence of using an IP address in a configuration file (In my defence this was at home during testing!).

Ensure the ServerName tag in the RDWebAccess.config contains a valid server/alias FQDN (if configured).


OLD Setting

Updated Setting

Event Viewer message;

Log Name: Application
Source: RADWebAccess
Date: 8/02/2012 7:39:24 PM
Event ID: 5
Task Category: None
Level: Warning
Keywords: Classic
User: N/A
No programs were detected on Ensure that the server is an RD Session Host server and that it is online.

RemoteApps not populated in RD Web Access because of WMI Rights dissapearing